Problem
Vale had been live for six months, but one piece of feedback kept coming back: duplicate data entry. For probate lawyers, Vale was just another system to type into.
The workflows sat behind a matter creation form. To create a matter and unlock the workflows, lawyers had to spend 7–10 minutes typing the deceased's details, executor details, beneficiaries, and inventory.
That data already existed, in their paper files and in their practice management software. Re-entering it on Vale was the wall between users and the value we were promising.
To reduce time-to-value, we had to cut out the data entry.
Validation
The prototype was scrappy. I built it with Base44 to validate one question: could an AI read estate documents accurately enough to skip the form altogether? I demoed it live with 10 of our clients.
It extracted up to 85% of the relevant data. That was enough to earn the following quote from a paying client.
“I love my robovac. It cleans my house without me having to do anything and genuinely saves me time each week. I think this might be the robovac of legal tech.”
That was the moment we had the conviction to build it.
Human-in-the-Loop
Vale's AI extracts up to 90% of a matter from estate documents. The other 10% can be a misread date of death, an executor name spelt wrong, or a beneficiary missed. In estate law, mostly-right is not safe enough.
Three design decisions ensured the lawyer remained the author of the matter:
- The matter isn't created until the lawyer confirms it. A “Create Matter” CTA at the end. No auto-save, no auto-submit.
- Read-only by default; editing requires a click. We assumed editing would be the exception, not the rule. At 90% accuracy, most extractions are correct, so lawyers can scan without fear of accidentally changing a value.
- Sticky sidebar to jump between sections. Six sections is a lot. Lawyers should be able to go straight to what they care about, not scroll through everything.
Trust over autonomy.
Review extracted details
Based on the documents uploaded, review the details and edit as needed.
Deceased
Full name
James Citizen
Date of birth
12/10/1941
Date of death
03/09/2024
Last address
12 Example St, Melbourne VIC 3000
Contacts
Sarah Citizen
LPRBeneficiaryDate of birth
15/03/1972
Contact email
sarah.citizen@gmail.com
Phone
0412 345 678
Last address
35 Regents St, Chippendale NSW 2008
Kate Citizen
BeneficiaryDate of birth
22/07/1975
Contact email
kate.citizen@gmail.com
Phone
0423 456 789
Last address
14 Bondi Rd, Bondi NSW 2026
Red Cross
BeneficiaryContact email
estates@redcross.org.au
Phone
1800 733 276
Last address
464 St Kilda Rd, Melbourne VIC 3004
Assets
Residential Property
Address
35 Regents St, Chippendale NSW 2008
Value
—
Folio identifier
—
Held
Solely
Commonwealth Bank Account
BSB
062-000
Account number
1234 5678
Value
$45,230.00
Westpac Bank Account
BSB
032-001
Account number
9876 5432
Value
$12,750.00
Liabilities
Commonwealth Bank Credit Card
Account number
—
Outstanding balance
—
Westpac Mortgage
Property
35 Regents St, Chippendale NSW 2008
Outstanding balance
—
Entitlements
Sarah Citizen
Pecuniary Legacy
$100,000
Residue
100% of rest and residue
Kate Citizen
Pecuniary Legacy
$20,000
Red Cross
Pecuniary Legacy
$5,000
Notes
Residential property to be sold
Impact
At launch in December, the team marketed AI extraction as one of Vale's main value propositions. Since then, 86% of new matters have used the feature.
The current focus is making the AI better. We're closing the remaining gaps in extraction accuracy and broadening what it can pull from each document. Each improvement means less for the lawyer to review.
In action
Click through the flow yourself: upload, processing, review.
New Estate Administration Matter
Vale AI reads the estate documents and pre-fills the matter.
Drop more files or browse
death-certificate.pdf
1.2 MB
last-will-and-testament.pdf
840 KB
client-instructions.pdf
2.1 MB
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